One of the commonest requests we get is "We've lost our certificate, we have an audit, could you please send us a copy?" We have always been happy to do this (even if it meant looking back over many years with only a serial number and a vague date :) But how much better would it be if you, the customer, had 24/7 access to your certificates on our database? The UK Calibrations Document Vault allows you to do just that, better still the service is free of charge (Terms and conditions apply).
Using a simple and intuitive web interface you may now search through your certificates and download individual certificates or a selection as a zipped archive. The system has been available for our larger customers for a while, but in 2019 we are rolling out for everyone. Throughout this year, after calibration, customers will receive their credentials and notification of uploaded certificate(s) via email to the contact address in our records. We may also generate an account if you request copy certificates. As a customer, you may download the certificates as often as you wish and have the peace of mind that they are also available on our system.
The system allows you to change your account details, including an option to choose a new password should you forget yours. You may also disable the notification email when new certificates are uploaded for you.
Most documentation is supplied as .pdf files although we may also supply spreadheet files or scanned documents.
If you are unable to use the new system, or opt out, we can still provide copies of stored Calibration Certificates, subject to a charge in line with our current price list.
We hope you will find our new service convenient and simple to use. Contact us now if you would like more information.